If you are not completely satisfied, you have the right to return your order up to 14 calendar days from the day you receive it. You must return the Product(s) as you received it i.e. as new, unused, unworn, unwashed, undamaged, unsoiled and in its original packaging. Your return items will be at your own risk so please keep proof of return postage for your records. A full product refund will be made within 14 calendar days after returning the goods. Unfortunately shipping costs are non-refundable. As all of our products are carefully inspected prior to shipment, and given the durable nature of the silicone beads, it is very unlikely that the jewellery would be damaged during shipment. However, in the unlikely event that there is a fault or defect with your jewellery, we will fully reimburse you for your order as well as the return postage.
How do I make a Return? To arrange a return please contact us at firstname.lastname@example.org